TERMS AND CONDITIONS

Shipment is free to all countries.

All orders are shipped within 3 business days after payment cleared and take:

  • about 1-2 days to EUROPE
  • about 2-5 days to AMERICA and JAPAN
  • about 3-7 days to AUSTRALIA

Please note, the delivery timeframe may vary and we cannot be held responsible for losses or delays but if you contact us we will find a solution.

PAYMENT

All major credit cards are accepted through PAYPAL. Once your payment is received, we’ll ship your items on the following.

If you have any problems during the payment process, don’t hesistate to contact us and we’ll do our best to help you through. If you can not pay by card plaese contact us by mail and we will send you all banc details such as IBAN, etc in order to do a banc transfer.

REFUNDS AND EXCHANGES

Due to the unique and handmade nature of all products, it is not offer refunds, returns or exchanges. All sales are final.

Plaese do not hesitate to contact us to ask further questions in order to be sure that what you are going to order is what you are looking for. All items we offer are high-quality products, entirly made in Italy by authentic italian labour. Each item is carefully checked before shipping.

However, if you are not satisfied with the item you purchased, contact us within 14 days from the delivery and we will try to find a solution.